Automated processing of personal data operated by the Interministerial Delegation for Digital Transition

INFORMATION
YOU AND THE GOVERNMENT SERVICES
Last updated: 14/04/2026

Protection of personal data is a priority for the Government of the Principality of Monaco.

The Government of the Principality of Monaco processes personal data of public service users. This personal data is processed by the General Secretariat of the Government (SGG) / Interministerial Delegation for Digital Transition (DITN), in accordance with the duties conferred upon it under applicable laws and regulations.

In accordance with the provisions of the Sovereign Ordinance no. 5.840 of 13 May 2016 establishing the General Secretariat of the Government, the SGG / DITN processes personal data, either under a legal obligation or as part of the duties entrusted to it, namely:

  • Coordinating the work of the various ministries within the Prince’s Government where this involves inter-ministerial issues
  • Leading and coordinating the work of departments, Offices and other entities under the direct authority of the Minister of State, or those of with an inter-ministerial remit
  • Developing and monitoring administrative procedures and practices to improve the quality of public service

In addition, as part of the Prince’s Government of Monaco’s digital transformation programme (Extended Monaco), the role of the DITN is to:

  • Coordinate and supervise all of the State’s digital projects
  • Encourage the adoption of digital technology within the Government
  • Maintain the security and quality of processed data

Exercising the rights of data subjects

In accordance with Articles 10 et seq of the Act 1.565 of 3 December 2024 on the protection of personal data, all data subjects have the following rights: 

  • A right to access to their personal data (Article 12)
  • A right to rectification of inaccurate or incomplete data (Article 13)
  • A right to erasure of data (Article 14)
  • A right to restriction of processing (Article 15)
  • A right to object to processing if the processing is based on the public interest or is necessary for the purposes of a legitimate interest (Article 17)
  • A right to withdraw consent where the processing is based on consent (Article 6)

Data subjects can exercise their rights by submitting a request to the Interministerial Delegation for Digital Transition (DITN):

  • By post:
    Direction Interministérielle à la Transition du numérique – Protection des données personnelles
    2 rue du Gabian / Immeuble Les Industries
    98000 Monaco
  • By completing the online form here

To verify the identity of the applicant, but only where there is reasonable doubt, they may be asked to provide a black and white copy of an identity document with a photograph and the holder's signature. The copy of the identity document is destroyed once the request has been processed.

Once the request has been received, the data concerned will be provided within one month.

Contact details for the Data Protection Officer

If you have any questions regarding the processing of your personal data and your rights, you may also contact the Data Protection Officer of the Government of the Principality of Monaco at the following address: dpd@gouv.mc.

Complaints

If, after contacting us, you consider, that your rights have not been respected, you can submit a complaint to the Data Protection Authority (APDP)

Managing the sending of electronic communications

Purpose(s) 

The purpose of this processing is to: "Managing the sending of electronic communications"

This processing is justified by, depending on the circumstances:

  • The consent of the data subjects: by means of a tick box or any method that allows the consent of the data subject to be obtained (for example as part of the electronic communication on freezing of funds)
  • A reason of public interest:
    • For the provision of the Solution: in accordance with the duties of the General Secretariat of the Government it is responsible for as per Sovereign Ordinance no. 5.840 of 13 May 2016 establishing the General Secretariat of the Government, and more specifically, "leading and managing the activities of departments, sections and other entities operating under the direct authority of the Minister of State or with a cross-departmental remit" and "designing and monitoring administrative methods and procedures with a view to improving the quality of public service"
    • For sending electronic communications: in accordance with the remit of the governmental entity concerned, as per implementing legislation, such as a Sovereign Ordinance (for example, in relation to the electronic communications of the Digital School)
  • A legal obligation on the data controller (for example in relation to the electronic communications of the Chief Information Security Officer)

Categories of personal data and retention periods

Categories of processed data 

Retention period

 

Identity 

Communication without consent: As long as the user works
for the Government

Communication with consent: Until the user unsubscribes or exercises their right to object and/or remove

Contact details 

 

Temporal information

The personal data collected as part of the aforementioned processing is mandatory. If this information is not provided, it will not be possible to receive electronic communications.

Recipients of personal data

The above-mentioned personal data will only be disclosed to the following recipients:

  • Accredited staff from the Digital Services Department for administrative, support and maintenance purposes
  • Accredited staff from the Information Technologies Department for administrative, support and maintenance purposes
  • The supplier of the Solution for support and hosting purposes only
  • Accredited staff from internal Departments and Offices of the Prince's Government of Monaco, users of the Solution, solely for their own mailing lists

The information will not be communicated for commercial or advertising purposes.

Transfers of personal data

As part of the implementation of certain processing operations, data may be disclosed to the supplier of the Solution located in the European Union.

The transfer of this data is covered by safeguards, such as: 

  • An adequacy decision (List of countries with an adequate level of protection within the meaning of Monegasque legislation as at 1 April 2009 published by the Monegasque Data Protection Authority)

Managing Government questionnaires

Purpose(s) 

The purpose of this processing is to: “Managing Government questionnaires”

This processing is justified by:

  • A reason of public interest, in accordance with the duties of the General Secretariat of the Government it is responsible for as per Sovereign Ordinance no. 5.840 of 13 May 2016 establishing the General Secretariat of the Government, and more specifically, "leading and managing the activities of departments, sections and other entities operating under the direct authority of the Minister of State or with a cross-departmental remit"
  • The legitimate interest of the data controller, in order to meet the needs for managing forms, questionnaires and surveys of the Departments and Offices of the Prince's Government of Monaco

Categories of personal data and retention periods

Categories of processed data Retention period
Identity (unless the questionnaire is anonymous)12 months from closure of the campaign/questionnaire
Contact details (unless the questionnaire is anonymous)
Temporal information 
Information on responses (answers to questions)*

Data collected for the above-mentioned processing operation marked with * is mandatory. Without this information, responses to questionnaires cannot be taken into account.

Recipients of personal data

The above-mentioned personal data will only be disclosed to the following recipients:

  • Accredited staff from the Digital Services Department for administrative, support and maintenance purposes
  • Accredited staff from the Information Technologies Department for administrative, support and maintenance purposes
  • Accredited staff from internal Departments and Offices of the Prince's Government of Monaco, users of the Solution, solely for their own questionnaires
  • The supplier of the Solution

The information will not be communicated for commercial or advertising purposes.

Transfers of personal data

As part of the implementation of certain processing operations, data may be disclosed to the supplier located in the United States.

The transfer of this data is covered by safeguards, such as: 

  • The signing of contractual annexes between the supplier and the Government covering the use of the supplier as a sub-processor
  • The signing of specific contractual clauses
  • The supplier's certification under the Data Privacy Framework, which recognises an adequate level of protection in the United States, and certification to ISO standards for security and confidentiality

See also

Administrative contact